Our aim is to…'provide you with a quality outdoor activity experience utilising the natural heritage of Royal Deeside and the Cairngorms National Park'
 
 
 
 
 


If you require further information on booking advice or content of our walks please contact us:

WalkDeeside Ltd
1 Balnastraid Cottages
Dinnet
Aboyne
Aberdeenshire
AB34 5NE
Telephone: +44 (0) 1339 880081
E-mail: info@walkdeeside.com

Or use our enquiry form


BOOKING CONDITIONS


1 PAYMENT
Cheques and postal/money orders to be made payable to WalkDeeside Ltd. Reservations are secured on deposit of £100/person/holiday up to 4 weeeks prior to the holiday start date. Holidays booked after this period will require to be paid in full on booking. The deposit will, unfortunately, be forfeited if you do not pay the balance 4 weeks prior to the holiday start date.

2 CANCELLATION POLICY
If YOU cancel - Your deposit will be forfeited on cancellation. If you cancel within 2 weeks of the holiday start date you will be liable for the whole cost. All cancellations should be notified to WalkDeeside Ltd by fax, phone or e-mail at the earliest opportunity. If WE cancel - Due to our failure in attracting the minimum number of 4 per holiday at least 3 weeks prior to holiday start date it may be necessary, in certain circumstances, to cancel the holiday. In that case we will offer a full refund or a choice of an alternative holiday.

3 SAFETY AND MEDICAL
WalkDeeside Ltd has a Health and Safety Policy and a risk assessment procedure and for your own and others safety the following should be adhered to;

  • abide by the decisions of the walk leader at all times
  • inform your leader or the company if you feel unwell, are taking medication or have a condition which you think may inhibit your walking performance and enjoyment of the holiday
  • stay together as a group, this is of the utmost importance the walk leader will have the discretion to assess your fitness level for the proposed programme and if it is deemed not suitable you will be offered an alternative safe programme.

Use the walking grades and contact info@walkdeeside.com for advice.

4 INSURANCE
Walking is an adventurous activity and it is a condition of booking that you understand that it carries a small attendant risk. WalkDeeside Ltd has full public liability insurance cover, however, we recommend that you take out normal holiday insurance cover; accident, personal injury, liability, loss of possesions and cancellation or curtailment. Overseas visitors should have the normal insurance to cover repatriation.

5 COMPLAINTS
It is our aim to ensure you have an enjoyable holiday and that you get the maximum from your time with WalkDeeside Ltd. However, if you are dissatisfied in any way with any aspect of the holiday please advise the walk leader at the earliest opportunity. If this is not possible please provide full details of your complaint, in writing, within 14 days of the end of your holiday. Whilst working towards a speedy resolution the complaint will be dealt with according to Scottish Law and custom.